Policies

Gallery Royals Policy information

Shipping Policy

Gallery royals has processing order time of  (3-5 days). Selected Shipping time starts after orders are processed. We are not responsible for late shipping or lost packages on behalf of the carrier. All items are provided a shipping tracking number. Lost or damaged items are only refund at sellers discretion. 

Exchange/Return/Refund Policy

Gallery Royals only accepts exchanges at their discretion and are decided on a case by case basis. Please read item descriptions and ask any questions you have regarding item prior to purchase.

Gallery Royals DOES NOT accept Returns or Refunds.

Cancel Order Policy

custom orders:  Custom orders require a deposit to start custom order. Once order is complete customer is to pay balance include and shipping or delivery fees. ALL DEPOSITS ARE NON-REFUNDABLE. Items will be held for 14 days after balance is requested. 

Noramal Orders must be cancelled within 36 hours of original purchase date in order for order to be cancelled and refunded prior to shipping. If item has already been processed, customer must wait until item is delivered and refuse (return to sender) package. Once item is returned to seller we will issue refund minus shipping cost.